OP360
OP360 is a US-headquartered BPO founded in 2006, offering customer experience, content moderation, back office and AI operations across the US, Philippines, Colombia and India. It is owned by iQor CXBPO.
OP360 is a US-headquartered business process outsourcing firm founded in 2006. It provides customer experience outsourcing, content moderation, back office support and AI operations to brands seeking to scale their operations. The company has been acquired by iQor CXBPO.
The firm's services combine people with technology. Its AI operations practice applies artificial intelligence and automation to training, productivity, management and quality assurance, while its customer experience offering is delivered by agents it describes as engaged and well supported. Content moderation and back office support round out the portfolio, and the company serves clients across healthcare, technology, e-commerce, insurance and legal.
OP360 operates in four countries: the United States, the Philippines, Colombia and India. It reports industry-leading retention rates and holds Great Place To Work Certification in the US, Colombia and the Philippines. The company states its approach rests on relationships, people, process and technology.