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Remote · Philippines
STAFFVIRTUAL
STAFFVIRTUAL, founded in 2009, is an American-owned BPO firm that builds dedicated remote customer support, back-office and IT teams in the Philippines as extensions of client organisations.
STAFFVIRTUAL is an American-owned business process outsourcing company founded in 2009. It builds dedicated remote teams in the Philippines that operate as extensions of client organisations rather than as detached vendors. Its work spans three main lines: remote customer support teams, back-office operations staff, and IT professionals embedded within client teams. The company also provides IT staffing services.
The firm is headquartered in Miami, USA, with operations in the Philippines. Its model is built on dedicated, long-term team arrangements and shared accountability with clients, supported by quarterly business reviews. Industries served include business process outsourcing, customer support, IT services and back-office operations.
STAFFVIRTUAL reports a strict recruitment process and investment in staff development through mentorship, hands-on training and team leadership programmes. The company operates a remote-first model and describes its culture as people-centric, with an emphasis on inclusivity and collaboration. It has been certified as a Great Place to Work®.