me&u

me&u is a hospitality technology company that builds a single platform for the guest journey, covering bookings and reservations, ordering, payment, and post-visit marketing. The me&u platform combines AI-driven menus and ordering, integrated payment processing, reservations and functions management, staff upselling tools, CRM, email and SMS marketing automation, loyalty programmes, and guest feedback. It supports more than 6,000 locations worldwide.

Engineering work spans several technical domains: AI menus, order and payment processing, reservations systems, CRM, marketing automation, loyalty platforms, guest feedback systems, and product engineering, alongside customer support. Product and engineering teams at the company were combined after me&u merged with Mr Yum in 2023, and were tasked with bringing the strongest capabilities of both businesses into one platform.

The company operates in Australia, the United Kingdom, and the United States, serving restaurants, cafés, pubs and bars, hotels, entertainment venues, food halls, and multi-vendor sites. Teams work across product, engineering, support, and hospitality expertise, with support coverage designed around venue trading hours that extend beyond the conventional business day. The stated aim is to help venues serve memorable experiences, strengthen their brands, and increase guest engagement and sales.