Upserve

Upserve is a restaurant technology and payments company founded in 2009. It supplies independent and multi-location full-service restaurants with an all-in-one platform for running their operations, covering point of sale, payments, online ordering and data analysis. The company describes its approach as hospitality-first, building technology specifically for restaurants rather than adapting general-purpose systems.

Its product line includes Upserve POS, a point of sale system designed for hospitality operations; integrated payments processing; online ordering; Guest Insights, a set of tools for understanding customer behaviour; and Restaurant Analytics, a platform intended to help operators improve service, raise revenue per table and run more efficient establishments. The firm reports more than 17 years in the hospitality industry.

Customer service is handled by 24-hour support staff with experience in restaurants, alongside personalised onboarding and professional installation to smooth deployments. Upserve states that its renewed focus is on making restaurants successful. It serves independent restaurants and multi-location restaurant groups within the full-service segment.