Zasylogic

Zasylogic develops and commercializes contact centre and artificial intelligence software for companies managing customer communications. Founded in 2001 and based in Alcobendas, Madrid, the firm employs between 11 and 50 people, working across conversational AI, voice AI, cloud software and software development.

Its flagship product, AibE, is cloud software built for telephone and contact centre campaigns, combining inbound capabilities with automatic call distribution (ACD) and outbound with a predictive dialer. ZENSY is an omnichannel conversational AI platform that integrates multiple communication channels and provides a 360-degree view of the customer. The company also offers AI voice agents designed to answer calls, sell, collect payments and serve customers 24 hours a day.

The work spans contact centres, customer communications and telecommunications. The team is specialised in technology and software development, with a stated focus on technological innovation in contact centre and AI solutions.