WNS Global Services

WNS Global Services is a global business process management (BPM) company founded in 1996 and publicly traded on the New York Stock Exchange under the ticker WNS. It employs more than 59,000 professionals and serves over 700 clients across ten industries, combining industry knowledge with Agentic AI, analytics and digital solutions to deliver end-to-end business process services and digital-led transformation.

The company's service portfolio spans Finance and Accounting, procurement, customer experience and human resources, alongside intelligent operations and digital transformation solutions that pair AI with human expertise. WNS works with enterprises in banking, insurance, healthcare, travel, manufacturing and utilities. It began as a captive unit for British Airways before growing into a global operation.

WNS operates from locations in the United States, India, Romania, Poland, Sri Lanka, the Philippines and Costa Rica. Its stated approach centres on operational excellence, co-creation with clients and continuous reinvention, with an emphasis on domain expertise combined with technology and sustainable outcomes through digital-led transformation.