Systems & Software builds the enQuesta CIS platform, providing utility billing, customer service, metering and analytics software for municipal and investor-owned utilities in North America.
Systems & Software is a software company serving the utility sector. Its flagship product, enQuesta, is a unified Customer Information System (CIS) platform that handles utility billing, customer service, metering and analytics within a single system. The software supports complex rate structures, including tiered rates, time-of-use pricing, demand charges and seasonal adjustments, as well as multi-service consolidated billing. enQuesta supports more than 250 communities and 2.4 million active meters.
The company's technical work spans customer information systems, utility billing software, metering systems, data analytics and enterprise software for utilities. It supplies electric, gas, water and wastewater utilities, both municipal and investor-owned, across the United States and Canada. It was founded in 1973 and is headquartered in Winooski, Vermont.
Systems & Software operates as a division of Harris Computer, a structure the company describes as providing long-term ownership without exit pressure, allowing for consistent product direction and support. It frames its work with utilities as ongoing partnership rather than one-time software implementation, with emphasis on accurate billing, secure systems and continuous innovation in utility technology.
