Alpha Iota BPO Sdn Bhd is a business process outsourcing company founded in 2019, providing front and back office services across Southeast Asia.
Alpha Iota BPO Sdn Bhd is a business process outsourcing company established in November 2019. It provides front office and back office services to clients across Southeast Asia, with operations in Cambodia, the Philippines, Thailand and Indonesia. The company reports more than 500 projects completed since its founding.
Its front office services cover customer service, telemarketing, helpdesk support, digital marketing, lead generation and virtual assistance. Back office capabilities include data entry, technology building and management, analytics and reporting, finance, human resources, quality assurance and project management. The company also lists digital marketing, customer service and telemarketing, helpdesk support, and finance and human resources outsourcing among its industry verticals.
The workforce is described as multicultural, with Indonesian, Thai and Cambodian employees, working through collaborative practices. The company states a focus on employee satisfaction and values centred on growth, learning and dynamic opportunities, alongside a mission to unlock potential across Southeast Asia by creating opportunities and uniting diverse cultures.
