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Alliance Health

Alliance Health is a public managed care organization in North Carolina administering physical, behavioral and pharmacy care for Medicaid-eligible and uninsured people with complex needs.

Alliance Health is a public managed care organization based in Morrisville, North Carolina. Founded in 2012, it administers physical, behavioral and pharmacy healthcare for Medicaid-eligible and uninsured individuals with complex mental illnesses, substance use disorders and long-term care needs. Its Medicaid Behavioral Health and Intellectual/Developmental Disability Tailored Plan serves some 470,000 people across a service area of more than 3.5 million residents in seven counties: Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange and Wake.

The organization's work spans managed care, behavioral health, intellectual and developmental disability services, traumatic brain injury care, pharmacy management and Medicaid administration. It contracts with a network of more than 4,000 private providers to deliver these services. In addition to its Morrisville headquarters, Alliance Health maintains offices in Durham, Raleigh, Fayetteville and Charlotte.

Alliance Health describes its mission as improving the health and well-being of people in its communities with complex needs. Its stated core values are accountability and integrity, collaboration, compassion, dignity and respect, innovation, and customer service. The organization holds NCQA accreditation, a recognition of quality standards in healthcare delivery.

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