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Intermedia Intelligent Communications

Founded in 1995, Intermedia is a cloud communications provider supplying unified communications, voice, video, contact centre and security services to over 150,000 businesses.

Intermedia Intelligent Communications is a cloud communications provider that supplies unified communications and collaboration tools to more than 150,000 businesses. Founded in 1995, the company develops an AI-powered platform spanning cloud voice and VoIP, video conferencing, team chat, business email, contact centre technology and security services, assembled into a Unified Communications & Collaboration Suite delivered from the cloud.

The product line is aimed at organisations managing remote and hybrid work as well as customer-facing service operations. Its contact centre offerings support cloud-based customer service, while its security services are positioned around enterprise-grade reliability. Intermedia reports 24/7 support and a focus on seamless onboarding, and has received multiple J.D. Power awards for service.

Intermedia sells directly and through a partner network of managed service providers (MSPs), value-added resellers (VARs) and service providers. Its customers span healthcare, legal services, financial services, automotive, retail and education.

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