Blue Acorn iCi

Blue Acorn iCi, powered by Infosys, is a digital customer experience company. It works with global brands on digital transformations spanning experience, commerce, and customer intelligence. The firm's technical work includes experience platforms, e-commerce platforms, customer data platforms, customer journey analytics, and email marketing, alongside broader digital transformation programmes.

Its engagements range from implementing Adobe Real-Time Customer Data Platform and Adobe Customer Journey Analytics, to migrating commerce platforms to Shopify Plus, which the firm associates with improvements in customer engagement, email marketing performance, and digital maturity. The company reports award-winning digital transformations for Fortune 500 companies. Named client work includes Lovesac, automotive manufacturers, and multi-billion dollar streaming services, across the furniture and retail, automotive, streaming and entertainment, and e-commerce sectors.

Blue Acorn iCi employs more than 266 people and operates a remote-first culture, with presence in Charleston and Raleigh and across additional locations. Its model combines a boutique agency operating approach with the global resources of Infosys, aiming to offer personalised attention alongside enterprise-scale capability. The firm has been recognised as Adobe Emerging Solution Partner of the Year.