Avedo - Eine Marke der Ströer X GmbH

Avedo is a dialog marketing service provider and a brand of Ströer X GmbH, specialising in direct contact between companies and their customers. Its core competencies are telesales and telemarketing, complemented by customer care and sales solutions developed to individual client specifications. The portfolio includes telephone-based sales (Verkauf am Telefon), classic customer service, sales-oriented projects, 360° consulting, and multichannel customer care delivered by phone, email, social media, web chat and video chat.

The company operates at considerable scale. It employs more than 7,000 people across over 40 locations and handles approximately 150 million customer contacts a year. Its sites span ten countries: Germany, Argentina, Albania, Bulgaria, Greece, Kosovo, Serbia, Spain, Tunisia and Turkey.

Avedo works within the dialog marketing, telesales, telemarketing, customer service and direct marketing sectors. It positions itself around high-quality sales and customer care solutions that are efficient, flexible and cross-channel, with services customised to each client and their customers. As a brand of the Ströer X GmbH group, it forms part of a larger corporate structure.