Mountain Bike Instructor - Giants Ridge

Compensation Amount:

15.00 USD Hourly

Job Summary:

Instructors are professionals who are committed to providing exceptional customer service by teaching the techniques of mountain biking to guests. Instructors are part of a team dedicated to guest safety, fun and learning.

Job Description:

ESSENTIAL FUNCTIONS

• Upholds the highest level of student safety on varied terrain with changing conditions.
• Prepares and plans lessons to meet individual skill needs.
• Instructs guests in groups and private lessons and teaches proper technique and skills for ability levels.
• Ensures guests are equipped with the appropriate bike, performs bike maintenance safety checks, and confirms proper helmet fit.  Also teaches guests how to safely load and unload lifts. Assists in the daily set-up and take down of the Mountain Sports School.
• Follows the Responsibility Code and ensures guest safety on varied terrain and weather conditions. 
• Reports any injuries or incidents. 
• Continually learns and updates teaching, technical and mountain biking skills based on PMBIA/GSMBC standards.
• Performs all other duties as assigned.

SKILLS AND KNOWEDGE REQUIREMENTS INCLUDE

• Intermediate skill level of riding (preferred)
• PMBIA/GSMBC Certification (preferred but not required)
• Ability to recognize when a problem has occurred and communicate it to management.
• Ability to work with guests of all ages and skill levels.
• Ability to be enthusiastic and outgoing, accepting all assignments with equal enthusiasm.
• Strong communication and guest service skills.
• Ability to work well in a team environment.
• Speech recognition and clarity, including the ability to understand the speech of guests and coworkers and the ability to speak clearly so that you can be understood by guests and coworkers in English. 

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to work outside in all weather conditions for extended periods of time.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Must have sight, speech and hearing abilities sufficient to learn skills, follow and provide directions.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.
• Ability to work assigned weekends and holidays.

EQUIPMENT USED

• Mountain Bike
• Proper outdoor attire for riding
• Half shell helmet/Full Face Helmet both are required

Are you passionate about mountain biking and love working with people?  Giants Ridge, managed by Guest Services, is looking for energetic, motivated individuals to join our team as Mountain Bike Instructors for the summer season!

In this role, you’ll assist with planning and leading mountain biking activities and lessons for guests of all skill levels.  You’ll help create a safe, welcoming, and fun environment on the trails, all while sharing your enthusiasm for the sport.  If you have strong biking skills, enjoy working outdoors, and want to be part of a team that creates memorable experiences, we want to hear from you.

Our team members enjoy amazing benefits such as:

• Mountain Perks – Enjoy free employee passes and discounts for your family so you  can hit the trails all season long!
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge. 
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
• And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota.  Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast.  Summer is filled with world-class golf, plus mountain biking, water recreation and more.  Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more.  Spring and fall seasons are the perfect transitions to the next season of outdoor adventure. 

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.