T

Field Technicians (IT / CCTV / Alarms)

Tacticom
1 day ago
Full-time
On-site
Silverton, South Africa
Technical & Trades

Introduction

Tacticom is a security technology company built on old-school values and cutting-edge innovation.

We design custom solutions that protect assets, deliver intelligence, and improve efficiency.

You run your business. We secure it.

Duties & Responsibilities

 Key responsibilities

  • Supports team goals and contributes to a positive team culture
  • Install and maintain CCTV systems (including cabling & routers)
  • Basic network setup and troubleshooting (IP addressing, Wi-Fi, LTE routers)
  • Commissioning: testing, handover, documentation, basic user training
  • Diagnose and resolve faults: power, connectivity, cabling, config, firmware
  • Site work: mounting, brackets/poles, conduit, trunking, neat cable management
  • Write clear job cards/service reports with photos and notes
  • Maintain tools, stock usage, and company vehicle care (if assigned)
  • Participate in standby/on-call rotation when required
  • We need a field tech who builds it right the first time—clean installs, smart fault-finding, and consistent results as we scale.

 

Desired Experience & Qualification

Minimum requirements

  • 2+ years’ relevant field experience (CCTV/alarm/IT support)
  • Computer skills using network tools, cloud services, and spreadsheets
  • Valid driver’s licence and confident driving to sites
  • Comfortable working outdoors/on ladders
  • Good communication and professional client manner; fluent in English and Afrikaans
  • Able to work under pressure and meet deadlines, and work overtime and travel when required
  • Soldering/crimping skills, neat installations

 

Advantageous

  • Experience setting up point-to-point wireless networks on Ubiquiti and MikroTik
  • Fibre basics (termination understanding, OTDR exposure)
  • PSIRA registration
  • Basic welding skills

 

KPIs

  • First-time fix rate, call-out turnaround time, install quality/audit score
  • Documentation quality (job cards, photos, handovers)
  • Uptime / repeat-fault reduction

Package & Remuneration

R8 000- R20 000 (Competitive depending on experience and skills)