SP
Customer Support Specialist - Dutch WFH
Surgo PTY Ltd
ZAR 35–45K / month · Remote · South Africa
Surgo PTY Ltd
South African BPO and HR provider founded in 2013, offering multilingual customer support, recruitment, HR consulting and training from Cape Town to clients in South Africa and Namibia.
Surgo PTY Ltd is a South African business process outsourcing and human resources provider, founded in 2013 and headquartered in Cape Town. The company delivers scalable, multilingual customer support and talent solutions to clients in South Africa and Namibia, and has grown from eight employees to more than 450.
Its services span four areas: business process outsourcing and call-centre support; full-cycle recruitment and talent solutions; human resources provision, including HR compliance consulting; and learning and development, through custom training programmes. The workforce is described as 96% diverse, with multilingual operations and remote work models that the company says prioritise employee well-being.
Surgo states a vision of "No Limits" and a mission of "Create, Grow, Change", grounded in a human-first philosophy and values drawn from Ubuntu and Kaizen principles of continuous improvement. The company has received the BPESA Top Emerging Operator Award and the International BPO Talkpush Diversity and Inclusion Award.