SupportYourApp

SupportYourApp is an outsourcing firm that supplies customer and technical support to technology companies. Founded in 2010, it operates a Support-as-a-Service model in which its teams act as an extension of a client's own staff, handling support so that clients can concentrate on their products. The firm combines human agents with AI tools across its support operations.

The company employs more than 1,300 professionals distributed across more than 90 countries, and provides coverage 24 hours a day in over 60 languages. Its client base spans technology, fintech, health and wellness applications and software; among the firms listed in its portfolio are MasterCard, Calm and MacPaw. It works with startups, scaleups and unicorns alike.

For staff, the company offers remote-first positions and describes a trust-based working environment without time-tracking. It states a “People First” approach applied to both employees and clients, with an emphasis on talent retention, and reports ISO certification for security and quality. The team is multicultural and multinational by design, reflecting its global operating footprint.