Snapscale

Snapscale is a business process outsourcing company founded in 2017 and headquartered in Scotch Plains, New Jersey. It specialises in HIPAA-compliant virtual staffing for healthcare organisations, connecting clinics, private practices and healthcare businesses with trained virtual assistants who handle sensitive medical information securely. The firm describes itself as employee-first, stating that it aims to create an environment in which team members can thrive and reach their full potential. It rebranded from BBC Global Services to Snapscale in January 2025.

The company's service portfolio spans several areas: healthcare virtual assistants, medical billing and coding support designed to reduce administrative burdens, customer service outsourcing, web development, IT services and multi-channel marketing. Its stated mission is to empower businesses to scale effortlessly, with a particular focus on enabling healthcare providers to concentrate on patient care.

Snapscale operates across three countries and six cities, with presence in the United States, the Philippines and India. Strategically located offices support 24/7 coverage. Employees work within a portfolio that combines healthcare operations, secure data handling, business process outsourcing, IT services and web development.