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Sedgwick

Sedgwick provides technology-enabled claims administration, loss adjusting, benefits administration and product recall services in more than 80 countries, using AI and analytics platforms.

Sedgwick is a risk and claims administration partner founded in 1969. The company provides technology-enabled solutions across claims administration, loss adjusting, benefits administration and product recall services. It employs 33,000 colleagues and operates in more than 80 countries, managing benefits for 9 million people globally and serving millions of people each year facing workplace injuries, property damage, medical absences and complex life events. Client retention stands at nearly 100%.

The firm's technical work spans AI-powered platforms, intelligent automation and advanced analytics applied to claims administration. Two products illustrate the approach: mySedgwick, an AI-powered platform designed to speed claims administration and return people to work and daily life, and Sidekick Agent, an AI-powered platform intended to turn claims from administrative burdens into human-centred experiences.

Sedgwick works across sectors including agriculture, aviation, healthcare and maritime. Its stated operating principles combine sustained investment in technology with a human-centred approach to claims, with an emphasis on care, compliance and clarity. The business has grown from a regional claims administrator into a global operation.

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