Rightway Healthcare is a healthcare technology company offering care navigation and transparent, pass-through pharmacy benefits management to more than 5m members.
Rightway Healthcare is a healthcare technology company that pairs clinicians with software to help members navigate care and pharmacy spending. Founded by Jordan Feldman and his father, Dr. Ted Feldman, a cardiologist, the firm operates two lines of business: Care Navigation and Pharmacy Benefits Management (PBM). Its stated premise is that navigating healthcare should be easier, smarter and more personal.
The Care Navigation product connects members with registered nurses, social workers and billing specialists who assist with finding providers, scheduling appointments, handling insurance questions, reviewing medical bills and comparing treatment options. The PBM arm takes a structurally different approach to pharmacy benefits: it earns revenue from a single transparent fee and operates on 100% pass-through pricing rather than rebates or misaligned partnerships, steering members towards high-value medications.
The company reports serving more than 5m members and lists employers including Tyson Foods, Instacart and Zoom among its partners. Its operating model is grounded, by its own account, in transparency, accountability and putting members first, with the aim of giving every member access to the same quality of information and support.
