Okendo
Okendo is a customer marketing platform for Shopify merchants combining reviews, referrals, loyalty, quizzes and surveys to build brand advocacy and lifetime value.
Okendo is a customer marketing platform built for Shopify merchants. Its software combines reviews, referrals, loyalty programmes, quizzes and surveys in a single toolkit, with the aim of turning one-time shoppers into repeat buyers and, ultimately, brand advocates. The Okendo Platform is used by more than 18,000 Shopify brands; customers include SKIMS, True Classic, Oh Polly, Rhode and Khy.
The company's technical work spans e-commerce and the Shopify ecosystem, including review management, referral marketing, loyalty programmes, quizzes and surveys, and the optimisation of customer lifetime value. Its stated operating philosophy is that "happy customers make the best marketers".
Okendo is remote by default and operates a distributed team across seven countries: Australia, the United States, Brazil, Colombia, Mexico, the Philippines and Portugal. The company describes a shared mission to reshape the future of commerce, with its work serving direct-to-consumer and retail brands, including fashion and apparel.