GT Independence

GT Independence is a national Financial Management Services (FMS) organisation that enables self-directed long-term services and supports. Founded in 2004 and headquartered in Sturgis, Michigan, the company handles payroll, taxes, billing, enrollment and regulatory compliance so that individuals can select and hire their own caregivers. It has supported more than 55,000 people nationwide in self-directing their care, and reports a customer satisfaction rating of 97.1%.

The firm's technology work spans financial management services platforms, payroll and tax administration systems, self-directed care software, mobile application development and regulatory compliance technology. Its principal products are the GT Portal, a secure platform through which families manage their long-term services and supports, and the GT App, a mobile companion to the portal. Together they provide the dependable, secure infrastructure on which the company's administrative services depend.

GT Independence was founded by Tim and Bonnie Carmichael after helping their son Ben live independently, and describes itself as a disability-owned and led organisation, with people with disabilities founding and leading the company. Its stated values are self-determination, integrity, respect, community and professionalism, applied through a person-centered service approach that emphasises choice and control in care decisions.

The company operates across the United States, with a presence in North Carolina, Wisconsin, Washington, D.C. and Connecticut in addition to its Michigan headquarters. Its work sits at the intersection of long-term services and supports, disability services, home and personal care, healthcare administration and financial management services.