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Remote · South Africa
DataEQ combines AI and human expertise to analyse unstructured data and customer interactions, producing actionable customer insights; operating since 2007.
DataEQ is a data analytics company that combines artificial intelligence with human expertise to analyse unstructured data, including customer interactions, and convert it into knowledge that businesses can act on. The firm's work spans AI model training, human-in-the-loop data analysis, unstructured data analytics and customer experience analytics. It has been in operation since 2007.
The company describes its working culture as one in which autonomy and collaboration coexist: teams operate with ownership and urgency, and questioning established practice is encouraged alongside learning from colleagues. Deep listening - to people and to data alike - is treated as a core discipline, on the premise that every interaction carries potential intelligence. Asking "why" and connecting the dots is celebrated, and curiosity-driven innovation is presented as a habit dating back to the firm's founding.
Accuracy, ethics and transparency are stated priorities in the work the company delivers, with integrity said to guide both AI training and human judgement on complex datasets. DataEQ looks for problem-solvers and innovators with an interest in continuous learning and empathy, and describes a commitment to the continual refinement of its craft.