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WW

William Willliam

Senior Technical Recruiter | Talent Acquisition Specialist

Kenya

I am a Senior Technical Recruiter and Talent Acquisition Specialist who connects senior software engineers, engineering leaders, and other highly skilled technical professionals with innovative companies worldwide. I specialize in technical recruitment, talent sourcing, HR technology, workforce analytics, and people-first hiring systems across EMEA, APAC, LATAM, and North America. Throughout my career, I have led teams of more than 20 recruiters, increased recruitment output by 30%, reduced time-to-fill by 25%, and implemented HR technology that shortened hiring cycles by 40% while improving employee retention by 25%. I have supported talent acquisition and operational initiatives across more than 45 African countries, partnering with telecommunications organizations including MTN, Airtel, Tigo, and Vodacom. Beyond recruitment, I bring experience in operations, crisis management, digital strategy, customer consulting, and secure data systems. I enjoy solving complex business challenges by building efficient, scalable systems that deliver measurable results.

Experience

GA

Technical Talent Aquisition, Tech Recruitment & HR systems

Guidepoint Advisor

Feb 2024 – Mar 2026

New York, United StatesFull time

I conduct strategic consultations on technical recruitment and talent acquisition initiatives, advising clients on sourcing strategies and best practices for hiring senior software engineers. I consult on HR technologies including Applicant Tracking Systems, workforce analytics, and performance management solutions, while collaborating with clients to define project scopes, recruitment objectives, and delivery expectations.

Technical recruitmentTalent acquisitionTalent sourcingApplicant Tracking Systems (ATS)Workforce analyticsPerformance managementClient consultation
EI

Technical Recruiter

eTeki Inc.

Jan 2023 – Feb 2024

Tampa, FLFull time

I evaluated technical candidates through structured assessments, coding samples, and technical evaluations, and interviewed software engineers, product managers, and data analysts. I advised clients and candidates on salary benchmarking, market trends, career progression, technical hiring requirements, and recruitment best practices. I gathered role-specific technical questions and compiled comprehensive interview feedback for clients.

Technical recruitingCandidate assessmentCoding evaluationsTechnical interviewsSalary benchmarkingMarket analysisInterview feedback
ES

Regional Consultant (Sub-Saharan Africa)

Evolving Systems

Jun 2022 – Feb 2023

ManchesterFull time

I managed a portfolio spanning more than 45 countries across Sub-Saharan Africa and built strategic partnerships with leading telecommunications operators. I delivered customer support to global telecom clients, managed enquiries, provided guidance on digital products and solutions, and collaborated with sales teams to ensure a seamless customer experience. I maintained high client satisfaction through responsive stakeholder engagement.

Client relationship managementTelecommunicationsStrategic partnershipsCustomer supportDigital productsStakeholder engagementSales collaboration
HT

UI / UX Freelancer

Hubstaff talent

Jan 2022 – Jul 2023

RemoteContract

I spearheaded UX initiatives to improve mobile application usability and user experience, while driving user acquisition strategies to increase downloads and conversion rates. I conducted UI/UX testing across Google Play Store and Apple App Store, led App Store Optimization initiatives, and analyzed user behavior, customer feedback, and usage trends to improve product performance and retention.

UI/UX designJavaScriptSwiftKotlinMobile applicationsUI/UX testingApp Store Optimization (ASO)User acquisitionUser behavior analysis
SD

General Manager

Sec doc Solutions

Feb 2021 – Apr 2022

Nairobi County, KenyaFull time

I led digital strategy, product mapping, roadmap planning, and project delivery from initiation through completion. I oversaw organic and paid search initiatives and drove digital marketing strategies to improve online visibility and performance. I also managed the end-to-end recruitment lifecycle across multiple business functions, coordinating activities from candidate sourcing through onboarding.

Digital strategyProduct mappingRoadmap planningProject managementSEOPaid searchDigital marketingRecruitmentCandidate sourcingOnboarding
GO

HRIS Manager

Government of Kenya

Jun 2020 – Sep 2020

Nyeri, KenyaFull time

I managed Human Resource Information Systems and database management systems while implementing recruitment and selection policies, procedures, and best practices. I supported daily HR administration and employee enquiries, executed established workflows, maintained accurate HR records and personnel documentation, and completed additional administrative duties assigned by management.

Human Resource Information Systems (HRIS)Database Management Systems (DBMS)Recruitment policiesSelection proceduresHR administrationEmployee recordsHR workflows
AI

Sales Assistant

APA Insurance Limited

Apr 2019 – Apr 2020

Nairobi County, KenyaFull time

I explained technical products and solutions clearly, provided customers with accurate product information and technical guidance, and managed enquiries with timely follow-up. I reported sales activity and performance updates to management, maintained accurate customer records, and built positive relationships through effective communication.

SalesTechnical product guidanceCustomer serviceSales reportingCustomer recordsClient communicationRelationship management

Education

UO
University of Portsmouth

Msc in IHRM, Human Resources Management and Services (CIPD LEVEL 7), Human Resources Management and Services

Sep 2023 – Sep 2024

I-
IIDE - Indian Institute of Digital Education

Advanced digital Marketing

Feb 2022 – Aug 2022

I-
IIDE - Indian Institute of Digital Education (indian inistitute of digital marketing)

Advanced digital Marketing

Feb 2022 – Aug 2022

US
United States International University - Africa

Bachelors degree, Business Administration and Marketing, Business Administration and Marketing

2017 – 2022

Skills

Technical recruitmentTalent acquisitionTalent sourcingCandidate evaluationTechnical interviewingRecruitment strategyHR technologyApplicant Tracking SystemsWorkforce analyticsPerformance management systemsSalary benchmarkingMarket researchRecruitment operationsRecruiter trainingTeam leadershipStakeholder engagementClient consultationProject managementDigital strategyProduct roadmap planningHuman Resource Information SystemsDatabase Management SystemsCrisis managementJavaScriptSwiftKotlinUI/UX testingApp Store OptimizationDigital marketingSearch engine optimizationCustomer supportBusiness strategyEthical hackingTechnical consultationRecruiter team leadershipGlobal hiringCandidate assessmentStructured interviewsCoding sample evaluationTechnical interview designHR Information SystemsRecruitment process optimizationEmployee retentionOperations managementUser experience testingMobile platformsNetwork architectureCross-functional collaborationCommunication

Languages

English
Full professional proficiency