I am an accomplished administrative and financial professional with experience in municipal government, business operations, banking, and organizational leadership. I bring strong skills in financial recordkeeping, payroll administration, regulatory compliance, office management, and cross-departmental coordination. I currently administer and interpret municipal zoning ordinances, review development applications, prepare reports and recommendations, and coordinate with attorneys, engineers, contractors, developers, and city departments. Throughout my career, I have managed competing priorities, maintained accurate records, supported strategic decision-making, trained employees, coordinated large-scale community events, and built positive relationships with diverse stakeholders.
Experience
Zoning Administrator
CITY OF WATERLOOJul 2024 – Present
I administer and interpret municipal zoning ordinances, building regulations, and development requirements. I review applications and development proposals for accuracy and compliance, prepare reports and recommendations for municipal boards and City Council, and coordinate with attorneys, engineers, contractors, developers, and city departments. I maintain detailed records, track applications, and manage competing project deadlines.
Office Manager
ANNBRIAR GOLF COURSEFeb 2020 – Jul 2024
I managed bookkeeping, payroll, insurance, and employee benefits administration. I coordinated vendor services, inventory, purchasing, and facility-related needs, while assisting with invoice management and maintaining accurate financial documentation.
Executive Director
WATERLOO CHAMBER OF COMMERCEMay 2018 – Feb 2020
I directed administrative operations, programs, and strategic planning while leading fundraising, marketing, community outreach, and large-scale event coordination. I organized community events that increased engagement and membership participation, maintained member relations, and served as liaison with businesses, government officials, and community partners. I prepared reports and communications for the Board of Directors and supported strategic decision-making.
Universal Banker II
MIDLAND STATES BANKJul 2010 – May 2018
I processed daily banking transactions, including deposits, withdrawals, loan payments, and account services, while managing vault balancing, currency orders, and cash inventory. I assisted customers with loan applications, account opening, and banking products; trained new employees; coordinated branch scheduling; and provided on-site training and operational support during bank conversions.
Education
Administrative Assistant Specialized Graduate
Apr 2009
Skills
Languages
- English
- Native or bilingual proficiency