I am a Modern Languages professional with an emphasis in Business Administration and experience in content moderation, bilingual education, customer support, administrative assistance, and international work environments. I communicate clearly in Spanish and English and work effectively with multicultural teams. My experience includes supporting U.S.-based financial services customers, reviewing digital content according to quality standards, teaching bilingual classes, coordinating program activities, and assisting with arts and communication programs in summer camps. I am organized, adaptable, detail-oriented, and committed to providing reliable support while managing changing priorities.
Experience
Camp Counselor — Arts and Communication
SUMMER CAMP USAMay 2026 – Aug 2026
I supported creative and recreational activities in a multicultural environment. I supervised participants while maintaining organization, safety, and clear communication, and collaborated with an international team while adapting to daily priorities.
Camp Counselor — Arts & Communication
ROBIN HOOD CAMPMay 2026 – Aug 2026
I worked with children in a structured, multicultural environment. I supported arts activities and daily programming while collaborating with an international team and adapting to changing priorities.
Customer Support — Affirm Account
FOUNDEVEROct 2025 – May 2026
I assisted customers on a U.S.-based financial services account, providing guidance on application-related questions and account processes. I communicated clearly, followed procedures, and managed customer cases.
Content Moderator
TELEPERFORMANCE COLOMBIAJan 2025 – May 2025
I reviewed digital content according to established guidelines and quality standards. I maintained accuracy and attention to detail in a high-volume environment, followed procedures consistently, and escalated cases when required.
Bilingual Teacher
COLEGIO NUESTRA SRA. DE FÁTIMA – U. DISTRITALApr 2024 – Dec 2024
I planned and delivered bilingual educational activities. I organized schedules, activities, and classroom resources while communicating effectively with students, colleagues, and staff.
Professional Makeup Artist
LABORATORIOS SMARTAug 2023 – Feb 2024
I provided personalized customer service and professional makeup services. I managed appointments and maintained clear communication with clients.
Call Center Agent
TELEPERFORMANCE COLOMBIAMar 2023 – Dec 2023
I handled customer inquiries and provided solutions according to established procedures. I maintained professional communication in a fast-paced support environment.
Bilingual Program Support
DANE - National Administrative Department of StatisticsMar 2021 – Sep 2021
I supported bilingual program activities and administrative tasks. I collaborated with different stakeholders and assisted with program coordination.
Education
Professional Makeup
Professional in Modern Languages, Business Administration
2018 – 2022
Emphasis in Business Administration.
Skills
Languages
- Spanish
- Native or bilingual proficiency
- English
- Full professional proficiency