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Naly Dirogene

Customer Service & Support Specialist

Boynton Beach, Florida, United States

I am a motivated and dependable Biology student at Lynn University pursuing a pre-medical path with the goal of becoming a pediatrician. I bring experience in customer service, sales, food service, and front-desk environments, with strong communication, organization, and problem-solving skills. I have supported senior residents, assisted customers with automotive parts and home improvement orders, processed transactions, managed inventory, and maintained efficient front-desk operations. I learn quickly, adapt well to fast-paced environments, and am passionate about helping others while gaining experience that supports my future career in healthcare and pediatrics.

Experience

TB

Customer Service | Server

The Barclay at Boynton Beach

Jun 2026 – Present

Boynton Beach, FloridaPart time

I provide excellent customer service to senior residents and serve food and beverages in a fast-paced dining environment. I maintain a clean, organized dining area while following food safety and sanitation standards.

Customer serviceFood and beverage serviceFood safetySanitationDining area organization
A

Customer Service Associate

AutoZone

Jan 2026 – Jun 2026

Part time

I assist customers in selecting automotive parts and accessories while delivering fast, friendly service in a high-volume environment. I accurately process cash, card, and commercial transactions, stock merchandise, and maintain organized inventory.

Customer serviceAutomotive parts and accessoriesCash handlingCard transactionsCommercial transactionsInventory managementMerchandising
TH

Customer Service Sales

The Home Depot

Aug 2025 – Jun 2026

Part time

I handle phone sales and process payments while opening and monitoring Pro credit card accounts. I also process orders and returns and assist with stock-related tasks.

Phone salesPayment processingCredit card accountsOrder processingReturns processingStock management
SN

Customer Service Representative | hostess

Steak n shake

Apr 2025 – Aug 2025

Part time

I greet guests and assist with kiosk orders while organizing orders for timely pickup. I deliver friendly, efficient service in a fast-paced restaurant environment.

Customer serviceGuest relationsKiosk orderingOrder organizationFood service
BB

Front Desk Assistant | Executive Intern

Boynton Beach Community High School

Aug 2024 – May 2025

Boynton Beach, FloridaInternship

I managed front desk operations in a school library, assisting students, staff, and visitors. I performed administrative tasks including filing, organizing materials, and maintaining library records and logs while supporting an efficient front desk environment.

Front desk operationsAdministrative supportFilingRecords managementOrganizationCustomer service

Education

LU
Lynn University

Bachelor of Science in Biology — Pre-Medical Track, Biology — Pre-Medical Track

2026 – Present

BB
Boynton Beach community high school

High school diploma

2025

Skills

Customer serviceClient supportCommunicationInterpersonal skillsSalesTransaction processingCash handlingCredit card processingInventory managementOrganizationMicrosoft OfficeCanvaAdobeFront-desk operationsAdministrative supportFood serviceFood safetySanitationProblem-solvingAdaptabilityTime managementTeamworkWork ethicQuick learning

Languages

English
Native or bilingual proficiency