I am a Computer Systems professional with experience in data analysis, technical support, ERP consulting, administrative operations, and inventory management. I have worked with Microsoft Dynamics GP, user support, incident resolution, internal processes, and business process management across consulting, telecommunications, architecture, and pharmacy environments. I am skilled in troubleshooting, user training, administrative module management, purchasing and inventory control, customer service, recruitment, and sales support. I bring strong adaptability, organization, and experience working with Excel, databases, reports, and digital information in remote work environments.
Experience
Administration / Purchasing and Sales
PharmacyJan 2024 – Dec 2026
I managed inventory and purchasing control, supported sales activities, and provided customer service for pharmacy operations.
Administration and Marketing
TADSA Architecture FirmJan 2021 – Dec 2023
I handled recruitment and personnel management, prospecting, customer service, and administrative operations. I supported business processes and organized administrative activities.
Technical support
Ericsson MexicoJan 2018 – Dec 2020
I managed internal processes, supported users, and performed technical troubleshooting in a telecommunications environment.
Data analysis
ICON Business ConsultingJan 2015 – Dec 2017
I resolved incidents, trained users, and managed administrative and inventory modules. I provided technical support and supported data analysis activities.
Education
Bachelor’s Degree in Computer Systems, Computer Systems
Skills
Languages
- Spanish
- Native or bilingual proficiency
- English
- Professional working proficiency