I am a self-driven and detail-oriented ICT professional with practical training in ICT Technician Level 6 (CDACC) and a Bachelor of Science in Computer Science. My experience spans AI data annotation, content evaluation, technical support, software and web development, databases, networking, and information systems. I have worked with Outlier AI and Handshake AI, reviewing AI-generated content, applying detailed guidelines, identifying errors and inconsistencies, evaluating quality, and maintaining accurate training data. I am also experienced in computer troubleshooting, software installation, network support, user assistance, data organization, and digital content review. I work independently, learn new tools quickly, and bring strong English communication, analytical thinking, problem-solving, adaptability, and attention to detail to every task. I am motivated to contribute to teams that value accuracy, reliable technical support, and continuous learning.
Experience
AI Data Annotator / AI Trainer
Outlier AI & Handshake AII completed AI data annotation and evaluation tasks involving content classification, labeling, comparison, and adherence to detailed project guidelines. I reviewed AI-generated responses for relevance, accuracy, clarity, consistency, quality, and instruction compliance, identifying errors, inconsistencies, missing information, and misleading content. I worked independently in remote, task-based environments, performed quality checks, corrected issues, and adapted to varied platforms, task types, and workflows while maintaining accuracy and meeting deadlines.
Industrial Attachment – ICT
County Assembly of BungomaSep 2023 – Dec 2023
I supported routine ICT operations, including computer, software, peripheral, and user-level troubleshooting. I assisted with basic network and connectivity issues, data entry, digital file organization, documentation, and other ICT-related administrative tasks. I applied practical ICT Technician Level 6 training in an institutional workplace, responded to technical requests, and completed assigned responsibilities professionally.
ICT Attachment
County Government of BungomaSep 2022 – Dec 2022
I provided practical ICT support to staff, including computer troubleshooting, software installation and configuration, and resolution of common user issues. I assisted with computer setup, peripherals, printing, scanning, file management, routine equipment checks, and basic network and connectivity troubleshooting. I also supported office applications and day-to-day digital tasks while documenting assigned work and responding professionally to technical requests.
Data Structuring & Content Support
Freelance / RemoteJan 2021 – Dec 2022
I worked with digital information and structured data, preparing content in clear and organized formats. I performed quality checks, reviewed information for consistency, and followed task-specific instructions. This work strengthened my attention to detail and accuracy for AI annotation, technical documentation, and ICT responsibilities.
Education
BACHELORS OF SCIENCE IN COMPUTER SCIENCE, Computer Science
Academic training in computer science, including software engineering, programming, algorithms and data structures, database systems, computer networks, operating systems, information systems, web technologies, data management, cybersecurity concepts, and systems development.
ICT Technician Level 6 (CDACC), Information and Communication Technology
Completed ICT Technician Level 6 (CDACC) training and graduated from the programme. Training covered software and application development, database development and management, networking and systems administration, web development, ICT support and troubleshooting, information systems, cybersecurity fundamentals, and practical workplace ICT tasks.
Skills
Languages
- English
- Full professional proficiency
- Kiswahili
- Native or bilingual proficiency