I am an HR technology professional with approximately 6.5 years of experience, including around 5.5 years supporting SAP SuccessFactors and enterprise HR systems. My expertise includes Employee Central configuration and platform support, Foundation Objects, MDF, Position Management, Business Rules, Workflows, Role-Based Permissions, data migration, testing, integrations and operational governance. I have supported global HR systems across 15 countries and partnered with HR, IT, Payroll, Finance, Engineering, InfoSec and external support teams. I bring hands-on experience in incident investigation, access governance, audit readiness, vendor coordination and change support, with a strong focus on data quality, system stability and secure employee-data handling. I am focused on EC support, configuration, platform operations and enhancements. I also create SOPs, test scripts and knowledge-transfer materials that improve operational consistency and support effective collaboration across teams.
Experience
Assistant Manager – IT, Enterprise Applications (HR)
Britannia IndustriesJul 2026 – Present
I support enterprise HR application operations and platform changes, partnering with HR, IT and business stakeholders to maintain system stability and coordinate enhancements. I coordinate HR data migration and master-data governance activities, validate data quality and compliance, manage vendor and cross-functional follow-ups, and support testing, releases and post-change issue resolution.
Associate – HR Systems
MyntraNov 2023 – Jun 2026
I administered SAP SuccessFactors Employee Central, Onboarding, Offboarding and Performance Management, supporting configuration, enhancements, access governance and employee-lifecycle processes. I led Onboarding 1.0-to-2.0 data migration, supported Offboarding 2.0 deployment, maintained EC data models and coordinated integrations with Payroll, Identity, Finance and ATS systems using SAP CPI and middleware. I also monitored platform health, performed data-quality checks, supported audit readiness and investigated issues with HR, IT, Finance, InfoSec, Engineering and vendors.
Consultant – SAP SuccessFactors
GenpactApr 2021 – Oct 2023
I supported SAP SuccessFactors Employee Central configuration and platform operations across a 15-country landscape serving 50 departments. I configured Foundation Objects, MDF, Position Management and Role-Based Permissions, and supported Business Rules, Workflows, integrations, data migration, testing and change activities. I provided SLA-aligned issue and escalation support through ServiceNow, created SOPs, work instructions and test scripts, and coordinated resolution with AMS, Engineering, Architecture, HR Process Owners and vendors.
HR Trainee
Fast Careers Consultants Pvt. Ltd.Apr 2020 – Mar 2021
I supported HR and payroll administration process improvements and contributed to process optimisation initiatives. These improvements were reported to reduce costs by 30%.
HR Intern
UltraTech Cement Limited, Dhar Cement WorksFeb 2019 – May 2019
I supported HR process-improvement initiatives, including the implementation of the Kronos system for the contractual workforce.
Education
MBA, Human Resource Management
Jun 2018 – Feb 2020
BBA
Sep 2015 – May 2018
Skills
Languages
- English
- Professional working proficiency