Rugby League and Cricket Systems Operator
HEISystems Operator – Rugby League & Cricket
Overview
Location: Sydney, NSW
Contract: Full-Time, Permanent
Salary: Competitive
Start Date: [TBC]
Hawk-Eye Innovations is recruiting for a Systems Operator to support the delivery of our technology services across both Rugby League and Cricket in Australia. This is an exciting opportunity to work at the forefront of sports technology as part of a dynamic operations team delivering elite officiating and broadcast solutions.
The successful candidate will primarily support the National Rugby League (NRL) during the domestic season, operating Hawk-Eye’s SMART Replay system at the NRL Bunker in Sydney and at match venues across Australia and New Zealand.
During the NRL off-season, the role will transition to supporting Hawk-Eye’s cricket operations, working on broadcast tracking systems and assisting with on-site system deployment and operation.
This role is ideally suited to a graduate or early-career candidate with strong technical aptitude and a passion for sport and live broadcast environments.
What the Job Is All About
The Systems Operator will play an important role in supporting the operational delivery of Hawk-Eye technology across multiple sports.
Working alongside experienced project leads and operators, the role combines technical system operation, logistical coordination, stakeholder interaction and operational support.
As experience grows, the role will take on increasing responsibility across both Rugby League and Cricket operations, including aspects of operational coordination and event preparation.
Seasonal Structure of the Role
Rugby League Season (NRL)
During the domestic rugby league season, the Systems Operator will:
Operate the SMART Replay system at the NRL Bunker in Sydney
Support match-day delivery across NRL fixtures
Assist the Project Lead with key operational tasks, including resource coordination and logistics
Liaise with match officials, bunker staff and broadcast partners
Monitor and operate replay systems during live matches
Cricket Season (Off-Season Deployment)
During the NRL off-season, the Systems Operator will transition into Hawk-Eye’s cricket operations team and will:
Assist with setup and calibration of Hawk-Eye broadcast tracking systems
Support system operation during cricket broadcasts
Work as part of on-site delivery teams at domestic and international cricket fixtures
Contribute to operational preparation and equipment management
This seasonal structure provides exposure to multiple sports and technologies while ensuring year-round operational development.
Key Responsibilities
Match Operations
Assist with setup and configuration of Hawk-Eye systems for Rugby League and Cricket events
Conduct pre-match checks in accordance with operational procedures
Monitor and operate systems during live broadcasts
Respond to requests from match officials and production teams
Ensure the highest standard of system reliability and delivery
Operational Support
Support the Project Lead in coordinating operational resources and match logistics
Assist with workforce scheduling and operational planning where required
Maintain operational documentation and assist with equipment preparation
Technical Responsibilities
Troubleshoot and report software or hardware issues
Maintain and prepare equipment used for system deployment
Support ongoing system development through feedback and operational insight
Stakeholder Liaison
Liaise professionally with match officials, production teams, stadium staff and broadcast partners
Represent Hawk-Eye on-site in a professional and collaborative manner
Development Path
Starting as a graduate or early-career hire, the Systems Operator will progressively develop expertise across Hawk-Eye’s technologies and operational workflows. At the beginning of the role, the operator will aim to:
Gain a strong understanding of operational workflows across Rugby League and Cricket systems
Learn system setup procedures and broadcast calibration processes
Develop a working knowledge of supporting software tools used within the production environment
As experience grows, the Systems Operator will be expected to:
Operate systems confidently during live matches
Support operational leadership responsibilities on selected events
Assist with training casual operators
Contribute ideas and improvements to operational workflows
More experienced operators may progress toward roles involving operational leadership or specialist technical responsibilities within the department.
Skills, Knowledge and Expertise
Strong technical aptitude and interest in broadcast technology
Excellent organisational and problem-solving skills
Ability to remain calm and focused in a live broadcast environment
Strong communication and interpersonal skills
Ability to work both independently and as part of a team
Flexible approach to working hours, including evenings and weekends
A strong interest in sport, ideally including knowledge of Rugby League and Cricket
The right to live and work in Australia
Desirable Experience
A university degree in Science, Engineering, Computer Science or a related field
Experience in broadcast production, IT systems or live event technology
Familiarity with replay systems, video technology or sports analysis tools
Experience working in live sports environments
Benefits
Opportunity to work on some of the highest-profile sporting events in Australia
Exposure to cutting-edge sports technology
Domestic and NZ travel opportunities
Access to a global network of engineers, operators and sports technology specialists
Career development within a fast-growing sports technology company
If you believe you have the passion and technical curiosity to develop within the world of sports technology, we encourage you to apply.