Benefits
- Competitive Compensation
- Supportive and Professional Work Environment
- Career Advancement Opportunities
Job Summary
Allstar Ambulance is seeking an experienced and motivated EMT Operations Supervisor to oversee daily field operations and support our EMT team. The Operations Supervisor will be responsible for coordinating field staff, ensuring operational efficiency, maintaining equipment readiness, and ensuring high standards of patient care and service.
This role requires strong leadership, excellent communication skills, and the ability to manage multiple operational responsibilities in a fast-paced EMS environment.
Responsibilities
- Supervise daily operations of EMTs and field personnel
- Coordinate staff scheduling and ensure proper shift coverage
- Serve as the primary liaison between field staff and management
- Ensure vehicles, medical equipment, and supplies are properly maintained and stocked
- Respond to operational issues, staff concerns, and customer inquiries promptly
- Maintain and update company policies and operational procedures
- Ensure compliance with EMS regulations and company policies
- Monitor employee performance and provide leadership, support, and coaching
- Assist with patient care when necessary
- Maintain accurate operational records and reports
- Ensure staff certifications and required training remain current
Qualifications
- Current EMT certification required
- Previous EMS leadership, FTO, or supervisory experience preferred
- Strong leadership and team management skills
- Excellent written and verbal communication skills
- Ability to remain calm and make quick decisions in high-pressure situations
- Valid driver’s license with a clean driving record
- Strong organizational and problem-solving skills
- Must have experience with Traumasoft