ServiceNow

ServiceNow is an enterprise software company founded in 2004 and headquartered in Santa Clara, California. It builds the Now Platform, a cloud-based AI platform that unifies workflows across entire organisations, connecting teams, systems and data. The platform orchestrates critical workflows for IT, customer service, human resources and other business functions, and is used by thousands of companies worldwide.

The company's product line extends the platform with AI-first capabilities. Now Assist embeds artificial intelligence directly into enterprise workflows, while ServiceNow has also developed agentic AI solutions for workflow automation. Technical work spans cloud computing, enterprise workflow automation, artificial intelligence, AI assistants, platform engineering and enterprise service management, applied across verticals including enterprise IT, customer service, HR and broader business operations.

ServiceNow traces its origins to a single laptop and a founding belief that when technology puts people first, work works better for everyone. The company frames its purpose around eliminating silos, streamlining operations and unlocking productivity, and describes a mission-driven culture focused on transforming how enterprises work. More than two decades after its founding, it operates worldwide.