Lumin Digital provides a cloud-native digital banking platform for US financial institutions, covering digital banking, self-service account opening, and data and analytics.
Lumin Digital builds a cloud-native digital banking platform used by financial institutions across the United States. Founded in 2016, the company serves more than 90 financial institution customers and over 8 million end users, with reported platform uptime of 99.999%. The Lumin Digital Banking Platform encompasses digital banking software, self-service digital account opening, intelligent self-service features, and data and analytics.
Engineering work spans cloud-native platform engineering and the delivery of continuous product improvements - 220 or more enhancements per year, with a 100% on-time launch rate. Reported outcomes from the platform include $18m in deposits gathered in a single month through self-service digital account opening at one client, and a $75,000 monthly cost reduction at another through intelligent self-service features. The mobile app carries an app store rating of 4.85 out of 5.
The company reports an NPS score near 90, 97% referenceable clients, and 82% of users who say they love the experience. Internally, employee satisfaction is reported at 99%. Lumin Digital states a focus on strengthening communities and empowering financial wellness, and positions its platform as a way for institutions - including credit unions - to compete with billion-dollar banks.
