We are committed to building an inclusive workplace and encourage applications from all qualified candidates.
Comgent is seeking a Resident Network Engineer to support service-provider production networks. You will combine hands-on Junos troubleshooting with design validation, network health reviews and operational guidance. Working closely with customer teams, you will develop a practical understanding of the network and the processes used to keep services available.
Assignment
- Location: Dallas, Texas, USA
- Engagement: freelance / contract
- Work arrangement: Remote
- Schedule: 40 hours per week
Responsibilities
- Investigate network and equipment faults, raise vendor technical support cases and track pre-production and production issues through to resolution.
- Run information-gathering and technology workshops to understand network designs, explain incidents and discuss proposed solutions.
- Assess network health and advise on platform configurations, software features and operational best practices.
- Develop operating procedures, configuration standards, fault-diagnosis guidance and implementation plans that support reliable production services.
- Produce regular written reports covering design work, equipment and network problems, case progress and workarounds.
- Train customer design, implementation and support personnel, and share lessons with engineering colleagues to reduce the risks of major upgrades and network changes.
Requirements
- Relevant experience: 6–10 years of experience preferred.
- Junos CLI; TCP/IP, MPLS, OSPF, IS-IS, BGP, MPLS-TE, RSVP, LDP, IPv6, peering policy, L3VPN, VPLS, MVPN, Ethernet/802.1Q, QoS/CoS; Ansible, YAML, PyEZ, Python.
- Technology environment: MX, PTX, ACX.
- Education: Engineering or Computer Science bachelor/master, or equivalent.
- Use and evaluate engineering design tools, review technical specifications and designs, and apply empirical analysis, modelling and testing methods to validate solutions.
Desirable skills
- JNCIS/JNCIP/JNCIE/CCNP/CCIE; strong crisis communication.
Competencies
Strong analytical, customer-facing and presentation skills are needed. You should be able to translate complex requirements into practical solutions and communicate effectively during incidents, including with senior stakeholders.
- Work permits
- United States
- Timezones
- United States
- Education
- bachelor degree and postgraduate degree
- Experience
- 6+ years