Bellese

Bellese is a civic technology and human-centred service design company founded in 2009. It builds digital solutions and provides lean, agile software development and consulting services for government and healthcare organisations. Its work is concentrated on the public sector, with the Centers for Medicare and Medicaid Services (CMS) among its principal partners.

Two of its most consequential engagements involve healthcare quality infrastructure. Bellese maintains and improves the Hospital Quality Reporting programme for CMS, software that thousands of hospitals and healthcare providers rely on. It performs similar work on Quality Management and Review Systems, also in partnership with CMS. The scale of these systems - used across thousands of providers nationwide - places them among the more widely depended-upon pieces of healthcare software in the United States.

The company operates as a fully distributed team spread across 24 U.S. states. Its stated approach pairs human-centred service design with lean, agile development, and it describes a working method that questions a problem until it is properly understood rather than defaulting to building an application. The firm characterises its mission as producing products and services for the greater good, and it works in collaborative partnership with public-sector clients.

Technical domains span human-centred service design, digital health, software and agile development, technology consulting and civic technology. Bellese publishes further detail at bellese.io.