Sports/Program Instructor – Tennis (Seasonal)

ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Instructs beginner through advanced level tennis to youth and adults.
2. Creates, composes, develops and provides daily lesson plans for all classes that are age appropriate while coaching children and adults through skill and drill stations and various games. 
3. Explains and demonstrates tennis skills and techniques to each youth and adult lesson group. 
4. Prepares courts for activity, ensures area is free of hazards, and cleans up area at conclusion of play.
5. Sets up and cleans up skill and drill stations or games and equipment for each lesson. 
6. Maintains a high level of professionalism and customer service.
7. Ensures customer satisfaction.
8. Provides praise and constructive criticism to participants. 
9. Encourages and facilitates participant involvement. 
10. Creates a safe, fun, friendly environment. Supervises participants and maintains a safe learning environment.
11. Maintains proper documentation of participant records and attendance, injuries, complaints and issues, and problem reports.
12. Provides first aid and reacts appropriately in emergency situations.
13. Communicates with participants and participants parents.
14. Reports any issues to Recreation Programmer.
15. Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
16. Performs other special projects and other job duties as assigned or required during regular and non-business hours.

1. Arrive at the designated site 15 minutes before game time to make sure the area is prepared for play.
2. Serves as a liaison between program participants and office.
3. Responsible for program equipment. 
4. Cleans up any trash in the bleachers and on the courts before leaving.
5. Performs other related duties as assigned.

MINIMUM EDUCATION AND PRIOR EXPERIENCE
The requirements listed below are not necessary to perform the essential duties of the position.

1. Must be 18 years of age or older.
2. A minimum of 1 year of experience playing various sports, such as tennis, with teaching skills is required.
3. A minimum of 1 year of experience working with and/or teaching and coaching youth and adults in a sport setting (tennis preferred) or other recreational programs is required.
4. A minimum of 1 year of supervisory experience is required.
5. Current Child and Adult CPR, First Aid, and AED certifications or willing/able to obtain. 
6. Access to personal or public transportation for job-related duties.

1. Previous experience playing various sports, such as tennis, with teaching and coaching skills preferred. 
2. Previous experience with the fundamentals of the game of tennis preferred.
3. Previous experience working with and/or teaching in a sport setting (tennis preferred) or other recreational programs desired.

1. Thorough knowledge of the rules and fundamentals of the game of tennis. 
2. Thorough knowledge of the principles and skills of tennis match play.

1. Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.
2. Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.
3. Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.
4. Critical thinking skills to effectively analyze situations and solve complex or technical problems in a timely manner.
5. Accurate record-keeping and data-reporting skills to prepare and present standard reports.
6. Basic level of technical proficiency skills, including computer applications and software.
7. Playing various sports, especially tennis. 
8. Coaching sports fundamentals and coaching tennis preferred.

1. Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.
2. Ability to perform basic mathematical calculations, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to compute percentages. 
3. Ability to effectively make presentations to small and large groups of individuals, manage public-speaking obligations, and successfully communicate with the general public.
4. Ability to make decisions according to applicable laws, regulations, established procedures, and the directives of the City Manager and City Council.
5. Ability to follow City/Department/Division policies, work independently; react quickly, 
6. Possess good judgment; be dependable and able to approach a group of youth and adults. 
7. Ability to work afternoons, and evenings. 
8. Ability to work with minimal supervision and within the boundaries of responsibility.
9. Ability to maintain control of participants.
10. Ability to physically lead and participate in program activities.
11. Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to Recreation Programmer.
12. Access to personal or public transportation for job-related duties.

1. Establish and maintain effective working relationships with City appointed and elected officials, Department, Division, and Office heads, City employees, participants, participant parents, customers, and the general public.
2. Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
3. Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.
4. Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently.
5. Embrace and actively promote an inclusive and equitable work environment.
6. Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.
7. Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties.
8. Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.
9. Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

EQUIPMENT, INSTRUMENTS AND MACHINES:
Machinery and equipment, including tennis sports equipment and supplies, such as racquets, tennis balls (multiple kinds for all youth ages and adult), squeegees (if needing to get water off courts from rain/weather), and various other equipment to run tennis lessons.
WORKING CONDITIONS AND PHYSICAL FACTORS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in an outdoor, hands-on environment. An individual in this position is frequently involved in physical work at a fast pace, facilitating, instructing, and leading tennis match play, and physically interacting and participating with kids and adults for long periods of time, up to 6 hours (45 minutes to an hour and a half each class with 5 classes a day, twice a week). This position frequently walks, stands, stoops, kneels, bends, turns, crouches, crawls, working in narrow and/or confining spaces, and exerts up to 15 pounds of force by lifting, carrying, pushing or pulling objects, especially sport equipment cart/bag to/from storage area and courts. The employee is frequently required to see/observe all sections of an assigned area of responsibility, talk/speak, and listen/hear; use their hands to finger, handle, feel, or operate objects and equipment; repetitive arm, wrist, hand, and eye movements are included. There is frequent twisting and turning of waist/shoulders/legs, lying on stomach or back, reaching, semi-reach to full-reach overhead, wrist turning, and grasping. The employee may be required to climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hand-eye coordination is necessary to perform essential program support to sport activities and programs and to operate various pieces of equipment. Employee is required to use cognitive ability to reason, analyze, and verbalize thoughts and ideas. Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
The employee will be exposed to outside weather conditions, including extreme heat. The employee may work near moving mechanical parts in precarious places; and is exposed to wet and/or humid conditions, fumes, or airborne particles, toxic, or caustic chemicals, and vibration. The working conditions in the outdoor environment are dirty, dusty, traverse hilly, and uneven terrain. The noise level in the outdoor environment is generally moderately to high noisy.
A regular, Monday and Wednesday afternoon and evening two sessions in the summer months, 6-hour work schedule for 8-10 weeks during the afternoon and evening is required for this position.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, or is responsive to the needs of the City of Janesville.  
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The City of Janesville, Wisconsin is an Equal Employment Opportunity Employer.  In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.