Pilot Projects Assistant

Organizational Overview  

Our mission is to meet the nutritional and social needs of those we serve so that they can maintain safe and independent lifestyles.  

We envision a Rhode Island where those we serve live nourished lives with independence and dignity.  

Since 1969, Meals on Wheels of RI has worked to address the issues of food insecurity and social isolation as risk factors for negative health outcomes amongst homebound older adults. Through nutritional and other programming, the organization works to empower seniors across the state to live healthier, safer, and happier lives as they age with independence.  

The core values of our organization are Compassion, Accountability, Respect, Excellence, and Steadfastness. Our board of directors, team members and volunteer community embody these CARES values and apply them in every interaction with each other, those we serve, and with our community.  

Summary  

The Pilot Projects Assistant supports the work of Pilot Projects Coordinator. This includes but is not limited to supporting all aspects of the pilot projects (e.g. home-delivered meals to expanded populations). The primary responsibility of the Pilot Projects Assistant is completing intake services for referred clients of our Medicaid and Maternal Health programs and providing client support for those programs.  

This is a part-time, hourly position; Monday through Friday with core hours of 9:00 am – 2:00 pm/10:00 am – 3:00 pm. 

Essential Duties and Responsibilities 

• Private Pay Home Delivered Meals  
• Organize frozen meal boxes for delivery 
• Support Private Pay drivers 
• Maternal Health Pilot Project 
• Perform client intake services 
• Support client program needs (e.g. taking cancelation calls, answering client questions) 
• Prepare weekly grocery order for delivery dispatch 
• Support meal box/food bag route drivers 
• Medicaid Meal Service Program 
• Perform client intake services 
• Support client program needs (e.g. taking cancelation calls, answering client questions) 
• Support meal box route drivers 
• Other duties, per the ever-changing needs of the organization 

Knowledge, Skills, and Abilities 

• Commitment to Meals on Wheels of RI’s mission & values  
• Commitment to a work environment that promotes DEI practices 
• Ability to manage multiple projects and adjust workflow as needed to meet deadlines and goals  
• Ability to effectively communicate with supervisor and co-workers  
• Ability to work independently and as part of a team  
• Excellent written communication skills  
• Excellent organizational skills  
• Proficiency in Microsoft Word, Excel, PowerPoint  
• Working knowledge of Microsoft TEAMS 
• Valid driver’s license & reliable transportation 

Education and Experience  

• 1-3 years of experience in a nonprofit setting 
• High School degree or equivalent education or experience 
• Experience working with diverse populations  
• Clear results of a background and motor vehicle record check 
• Community Health Worker Certification, preferred 
• Spanish Language Proficiency, preferred 

Work Environment 

Work is performed in a building. The noise level in the work environment is usually moderate, and the environment is sometimes fast paced. Protocol for safety and security is a priority. Occasional work after normal business hours. Must be able to drive to other locations such as external meetings within the state. 

Physical Demands 

While performing the duties of this job, the team member is regularly required to stand; walk; sit; use hands to handle or feel; reach with hands; balance, stoop, kneel or crouch; and talk or hear. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.