Support the integration and upgrade of NSW’s Public Safety Network, working at the forefront of critical communications technology.
WHY BAI COMMUNICATIONS
It’s an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people and support communities.
We operate one of the world’s most extensive broadcast networks, delivering fully managed television and radio services to 99% of the Australian population. During crises such as natural disasters, national broadcasters depend on BAI to maintain vital communications, while emergency services trust us to keep them connected and informed.
As 5G technology transforms connectivity, BAI is leveraging global experience to enable comprehensive coverage in challenging environments—buildings, tunnels, stadiums, and high-density areas. This expertise positions us at the forefront of intelligent, connected infrastructure development across Australia.
Our acquisition of Titan ICT has strengthened our mission-critical capabilities, adding deep expertise in mining, resources, and energy industries. This expansion enables us to deploy robust solutions across Australia’s most demanding operational environments.
Discover more through BAI360, our virtual tour platform.
LET’S EXPLORE THE ROLE
As an Integration Engineer, you’ll play a key role in supporting a large‑scale technology migration and network expansion program within BAI’s Public Safety Network (PSN). Working closely with engineering, field teams and external partners, you’ll help ensure new and upgraded network components are integrated, tested and ready for live operation.
This is a hands‑on role suited to someone who enjoys working across both staging and live environments, contributing to solutions that underpin essential and emergency services across NSW. Australian Citizenship is a requirement for security clearance.
Key Responsibilities:
Support network‑wide hardware and software upgrades across the PSN
Assist with the integration and removal of site hardware
Work alongside Level 2 Engineers on configuration, verification testing and operational acceptance
Support field technicians during on‑site commissioning activities
Monitor and maintain the integrity of managed radio and IP/MPLS network infrastructure during integration
Diagnose and resolve faults across staging and production environments
Review third‑party documentation and test results to confirm technical compliance
Update network documentation, systems and records to reflect implemented changes
Coordinate with engineers, field teams, suppliers and customers to manage incidents, planned works and SLAs
Prepare progress reports and daily status updates during rollout activity
Operate in line with BAI safety, quality and incident/change management processes
LET’S HEAR ABOUT YOU
You’re a technically capable and detail‑driven engineer with a strong foundation in telecommunications and a genuine interest in mission‑critical networks. You’re comfortable working as part of a wider engineering team, supporting complex upgrades while maintaining service continuity in live environments.
You’ll bring experience in:
Telecommunications networks, particularly wide‑area P25 trunked radio or PMR environments
IP and MPLS‑based networks, including monitoring and configuration support
Reviewing technical documentation and validating outcomes against defined test criteria
Fault diagnosis across both pre‑production and operational networks
Coordinating tasks and schedules within structured project environments
Producing clear, high‑quality technical documentation and reports
Working within ITIL‑aligned incident and change management frameworks
Additional requirements:
ITIL Foundation certification (or equivalent experience)
Australian citizenship with the ability to obtain and maintain baseline security clearance
At BAI, we value collaboration, accountability and a strong customer focus. If you enjoy contributing to complex engineering programs that genuinely make a difference to communities, we’d love to hear from you.
BENEFITS & CULTURE
At BAI, we value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, culturally diverse communities, people with disability, and LGBTQIA+ individuals.
Guided by our principles—One BAI Team, Customer First, Adapt and Learn, and Drive Sustainable Growth—we create an environment where you can thrive.
Why join us?
Inclusive culture supported by a DEI strategy, Champion Network, Diversity Council membership, and regular events.
Strong focus on development with a performance framework and LinkedIn Learning access.
Flexible work options, gender-neutral parental leave, study and volunteer leave.
Recognition programs for high performance and peer appreciation.
Corporate discounts and novated leasing via SG Fleet.
A referral program that reflects our positive culture.
BAI is committed to inclusive recruitment. If you need adjustments or alternative application options, please contact recruitment(at)baicommunications.com.
Want to learn more? Hit apply now!
#OneBAIteam #CustomerFirst #DriveGrowth #Adapt&Learn #LI-BAI #Hiring #baipeople
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