To maximise ales through providing excellent customer service, meeting sales targets and maintain the highest standard of store presentation.
The Role
Customer Experience
Deliver premium Customer Experience through sound product knowledge & customer care
VIP customers
Reconciliation of all store to store transfers in AP21
Daily reconciliation of C & C & SFS orders
Sales
Follow the sales and service model to achieve business objectives
Competitor activity
Stock Management
Loss prevention/theft awareness
Assist with deliveries and ensure accuracy
Management of stock movement process in line with business needs
Monitoring and processing of daily refill, consolidations, product recalls, re-pricing, and markdowns
Regular audits of stock against SOH in AP21
Monitor and report to SM on stock needs and stock sold
Stock Planning
Develop and improve stock planning process
Monitor stock allocations to maximise sales opportunities
Monitor and manage stock for VMB and Pre Sale events
Skills & Qualifications
Passion and experience in retail and/or service environment
Strong communication skills and basic numeric + literacy skills
Ability to use initiative
Enjoys working as part of a team
Flexible approach to working hours & can accommodate late and early shift requirements
Documentation to prove right to live and work in Australia