Omni Hotels & Resorts operates 51 luxury properties across North America, ranging from flagship city-center hotels to destination resorts. Founded in 1958, the company employs over 23,000 people and positions each property to reflect the character of its location, creating what it describes as elevated experiences inspired by remarkable destinations.
The company's approach to hospitality centres on its workforce. Management emphasises that guest experience depends on associates who are genuinely invested in their roles, describing the culture as one built on respect, gratitude, and empowerment. Omni positions itself as large enough to offer diverse career paths yet structured to maintain personal relationships within teams.
Career development is a stated priority through its Leader-in-Development initiative, designed to cultivate leadership from within existing staff. The company frames hospitality not as transactional service but as a craft requiring care and skill, with long-term relationships both within teams and with guests forming the foundation of its operations.
