We are looking for aSales Account Manager to manage key customer accounts, develop new business opportunities, and drive sustainable sales growth across the B2B food manufacturing sector.
KEY RESPONSIBILITIES:
Account Management
- Manage and develop existing customer accounts to achieve sales and revenue targets.
- Build and maintain strong, long-term relationships with key customers and decision-makers.
- Understand customer requirements and provide appropriate product and ingredient solutions.
- Handle customer enquiries, quotations, negotiations, orders and commercial follow-ups.
- Monitor customer satisfaction and resolve issues in collaboration with relevant internal teams.
Business Development
- Identify and develop new business opportunities within the food manufacturing industry.
- Prospect and establish relationships with potential customers, including food manufacturers and food processing companies.
- Conduct customer visits, product presentations and business discussions.
- Follow up on leads, samples, product trials and sales opportunities through to successful conversion.
- Develop and maintain a healthy sales pipeline to support business growth.
Market & Product Development
- Monitor market trends, competitor activities and customer requirements.
- Identify opportunities for new products, applications and market segments.
- Work closely with R&D, Technical, QA and other internal teams to support customer product development and application requirements.
- Provide regular sales forecasts, market feedback and account updates to management.
Requirements
Benefits
- Work permits
- Malaysia
- Timezones
- Malaysia
- Education
- associate degree and bachelor degree
- Experience
- 2+ years